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What is the role of the Board and Property Management companies?

If you own property in a condominium, townhome, or newer single-family home community, your community is likely governed by a Homeowners Association or HOA. Your HOA is governed by an elected Board of Directors, comprised of owners who have volunteered to serve your community.

The HOA is responsible for your community's operations and common areas, as well as for creating the CC&Rs (covenants, conditions, and restrictions) - the comprehensive policies and rules you and your fellow homeowners must follow to maintain your community's curb appeal, quality of life and property values.

Many HOAs hire a professional property management company to properly and effectively leverage their expertise to handle day-to-day operations, perform ongoing maintenance duties, and communicate with residents. In addition, the property management company is responsible for executing all Board decisions and ensuring that all homeowners comply with the CC&Rs and adhere to state condominium statutes.

Sometimes, however, homeowners confuse the roles and responsibilities of their HOA Board and their property management company, especially when it comes to community rule enforcement. Despite what many homeowners think, your property management company does not set any policies or rules pertaining to your community, nor does it determine the penalties for non-compliance. Rather, the management company's responsibility is to enforce the community policies and regulations made by your Board of Directors on behalf of the HOA.

Number of units: 364

Contact Information

Property Manager - Vanessa Cainzos

• Phone: (305) 441-0904

• email: vcainzos@gablesprofessional.com 

• Website: https://gablesprofessional.com 

Assistant Property Manager: 

• email: appgpm@gablesprofessional.com 

Board Members & Committees

Board of Directors:

Treasurer: GONZALEZ, Margarita

Secretary: DAVIS, Claritza

Member: ORDONEZ, Daniel & MUNOZ, Denia

Director: GONZALEZ, Victoria & Omar

Vice-president: BETANCES, Israel

President: COMUNAS, Natalia

Director: PASCUALI, Claudia A. & RIESTRA, Leopoldo

Director: MORENO, Rafael

Director: DIAZ, Claudia

Architectural Committee:

Member: DAVIS, Claritza

Member: COMUNAS, Natalia

Member: CORDERO, Yanett

Member: ESPINOSA, Rocio

Violation Committee:

President: GONZALEZ, Margarita

Member: ALENCAR, Vitor

Member: FUQUEN, Javier & Norha

Member: ESPITIA, Angelica A. & PUCHE, Daniel E.

Member: ALVAREZ, William

Current Cost - $132 | Payment Portal - Website Link (You need to register an account first)

Summary of manager's duties

Subject to the terms of the association management contract between the association and FirstService

Residential, and the direction of the board of directors, in general, the manager’s duties are as follows:

Vision & Strategy:

• Community Business Plan

Day-to-day Operations:

• Management Reports

• Coordination of Annual Vendors

• Work orders

• Solicit Vendor Contracts

Resident Relations:

• Resident Inquiries

• Resident Communications.

Financials (if bookkeeping services are provided):

• Annual Budget

• Bill Pay

• Collect Payments

• Issue Estoppels

Governance:

• Association Meetings

• Community SOPs

• Record Retention

• Residence Compliance with Governing Documents

Also responsible for:

• Clubhouse accounts (does not manage daily operations)

• Fountain maintenance (in some communities)

• Maintenance of common areas.

The Islands at Doral Master Association manages 16 communities with a total number of 2896 units. 

Island at Doral Master:  Website Link (To access any owner documentation you will need to register an account.)

Island at Doral Clubhouse webpage: Website Link

Contact Information

Property Manager - John Giancola

• Email: john.giancola@fsresidential.com 

• Website: https://www.fsresidential.com/florida/ 

Board Members

President: PINO, Carlos

Secretary: CANCHOLA, Elizabeth

Treasurer: MANCILLA, Liliana

Director: ARCELUS, Delia

Director: CALZADILLA, Rosa

Director: TORRES, Miguel